How do I contact customer support if I have questions or issues with my order?
Brian H.
Last Update hace un año
Kawaii Stop provides different options for customers to contact their customer support team in case of any questions or issues with their orders. One option is to visit the "Contact Us" page on their website, where customers can fill out a form with their name, email address, order number, and a message describing their issue. After submitting the form, a member of the customer support team will typically respond within 24-48 hours to assist the customer.
Another option is to use the live chat feature available on the Kawaii Stop website. This feature allows customers to chat directly with a customer support representative in real-time to receive quick assistance with their concerns. Live chat is available during regular business hours, which are typically Monday through Friday from 9 am to 5 pm Pacific Time.
Kawaii Stop also has a frequently asked questions (FAQ) section on its website that addresses common customer inquiries. This section provides helpful information about topics such as shipping, returns, and product information. If customers cannot find the information they need in the FAQ section, they can always reach out to the customer support team through the contact form or live chat for additional assistance.