How do I request a refund?
Brian H.
Last Update één jaar geleden
To request a refund or return merchandise authorization (RMA) for your purchase on Kawaii Stop, you can contact our customer support team through email at [email protected] or by filling out the contact form on our website at https://kawaiistop.com/contact-us/. Please provide your order number, the email address associated with your account, and a detailed explanation of why you are requesting a refund or RMA.
Please note that in some cases, we may ask for additional information or verification to process your request. This may include pictures or other items to validate the RMA or refund. Our refund and return policy can be found on our website at https://kawaiistop.com/delivery-policy/. Please review the policy before submitting your request, as refunds and RMAs are subject to certain conditions and criteria.
At Kawaii Stop, we strive to provide exceptional customer service and to ensure that you are satisfied with your purchases. If you have any further questions or concerns, please do not hesitate to contact us. Thank you for choosing Kawaii Stop!