Why was my order marked undeliverable or returned to sender?
Brian H.
Last Update setahun yang lalu
If your order was returned to the sender or marked as undeliverable, it may be due to a variety of reasons, such as an incomplete or incorrect address, customs issues, or unsuccessful delivery attempts. To resolve the issue, please contact our customer support team at [email protected] or through our contact page at https://kawaiistop.com/contact-us/. We will work with you to determine the cause of the issue and provide a solution.
Please note that we do not offer refunds on orders that are returned to us or marked as undeliverable. However, we can reship the order once the goods have been returned to us. To initiate the reshipment process, please contact our customer support team, and we will provide you with further instructions on how to proceed.
We appreciate your understanding and cooperation in resolving this issue. Thank you for choosing Kawaii Stop!